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Privacy Policy

Privacy Policy – www.healthyideas.com.au

This document sets out the privacy policy relating to the personal information you provide to www.healthyideas.com.au in the course of you registration on our website and the purchasing of our products.

By submitting your personal information, you are agreeing to the collection, use and disclosure of personal information by www.healthyideas.com.au as set out in this document.

1. Purpose of information collected

Healthy Ideas collects personal information for some or all of the following purposes:

(a) To register our customers as authorised members of our website;

(b) To enter customers into competitions or promotional activities offered by Healthy Ideas or our agencies, contractors, related companies and promotional partners;

(c) to monitor and improve the quality and standard of service provided to our customers by Healthy Ideas, our agencies, contractors, related companies and promotional partners;

(d) to provide marketing information to our customers about products and services of Healthy Ideas or any one or more of our agencies, contractors, related companies and promotional partners via email, post or SMS;

(e) to arrange for delivery of products of Healthy Ideas or any one or of our agencies, contractors, related companies and promotional partners.

If you do not provide any information requested, Healthy Ideas may not be able to either provide you with product information or to fulfil one or more other purposes of collection of your personal information.

Collection from third party

Healthy Ideas may collect personal information about you from a third party source. We will take reasonable steps to contact you and make you aware of the purposes for which we have collected your personal information which has been obtained from a third party source.

Customers under 18

We are mindful that some customers who register as members may be under the age of 18. In the interests of their personal safety, we urge children to check with their parents before providing us with any personal information and ask parents to discuss these issues with their children. Healthy Ideas will also ensure that appropriate disclosures are made at the time of collection of other information from minors, and will only collect this information where it is appropriate to do so.

Personal information about other people

You must not provide personal information to Healthy Ideas about another person, unless that person has authorised us, through you, to collect, use and disclose personal information about that person for the purposes described in this Privacy Policy.

2. Use of Information

We use your personal information for the primary purpose for which it has been provided, or for purposes related to or ancillary to that primary purpose, that is, for the purposes of you becoming a registered user of the website and any other purposes outlined above as nominated or requested by you.

By providing us with your personal information, you agree to receive communications from Healthy Ideas or our agencies, contractors, related companies and promotional partners. You may choose to opt out of receiving these communications and we will give you the opportunity to do that each time we contact you, except in the instance where receipt of the communications are essential to the participation in a competition.

4. Disclosure of information

We will not rent, trade, spam or sell any personally identifiable information that you give us to any third party unless we receive your prior consent. However, when you register you may opt in to receive information about special promotional offers from some of our promotional partners.

Healthy Ideas may from time to time engage third party contractors to carry out work. Third party contractors are prohibited from using collected personal information about you, except for the specific purpose for which that personal information has been supplied by Healthy Ideas to the contractor.

Your personal information is only provided to third parties where required by law or to our agencies, contractors, related companies and promotional partners where they require your information for the purposes of the promotion or to contact you with special offers. In such cases we have taken steps to ensure that any third party access to personal information complies with the NPPs.

Foreign countries

Healthy Ideas will not transfer your personal information to foreign countries without your express or implied consent.

5. Accuracy and security of your personal information

We will take all reasonable steps to secure any personal information which we and our agencies, contractors, related companies and promotional partners hold about you and to keep that information accurate and up-to-date. Personal information will be stored electronically.

If any personal information held by Healthy Ideas about you is incorrect, you should contact us immediately, so that we can take reasonable steps to correct incorrect information about you.

6. Access To Personal Information

Healthy Ideas will, on request, provide you with access to personal information held by us about you, subject to any limitations or exceptions in the Privacy Act. Healthy Ideas will deal with requests for access within a reasonable time. We may charge you for the reasonable costs incurred by Healthy Ideas in providing you with such information. If Healthy Ideas refuses to provide you with access to personal information about you, we will provide you with reasons for the refusal, in accordance with the requirements of the Privacy Act.

7. What if you have a complaint or a question?

If you have any queries relating to our Privacy Statement, or if you have a problem or wish to lodge a complaint in relation to an alleged breach of your privacy, please write to us at the following address:

Healthy Ideas
Attention: Privacy Officer
PO Box 1230, Eagle FARM BC QLD 4009
Or by Fax No: +61 73268 3940

8. Changes to this Privacy Statement

We reserve the right to amend this Privacy Statement at any time. You will be notified of any amendments through the replacement of this policy with an updated version.


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